What is the current status of Spotlight?

I was successfully getting spotlight news for a couple of weeks but yesterday

all feeds stopped working?

 

You can see from this demo page, that Reuters provides a link to from their

Gallery, that the most recent news is from Nov 13, 2008.

 

http://labs.stingrayengineering.com/spotlight/demo.html

 

Can we expect the feeds to be working again soon?

What is the current status of Spotlight?

Apologies for all the outages recently as we have had some major problems to resolve one after the other (they say these things come in 3's) - most of which the cause was completely out of our hands, but the effect meant a lot of work (and not a lot of sleep).

 

Status Page request:

For now (while I think about an automated status page), if there are any problems I will post a Status Message on the front page of the Spotlight site detailing what is going wrong and try to give you an estimation of how long this will occur for and what parts of the service it affects. I have also set up a Status Message Update email (which you can unsubscribe from) so you will receive status messages about critical service problems or planned outages where for example the status messages on the front page won't be available. If there are no status message on the front page then you can assume Spotlight is running smoothly. 

 

Forum request:

I hope the additional forums help and fix the problem of everyone having to post into the one forum which is unrelated to the subject their post is about. If additional forums are need please add them to the Suggestions forum. I have also moved the forum topics into their new homes, which I should have kept all comments in tact and the URLs should be the same as they were.

 

Thanks again for your patience with the Spotlight service and for the suggestions you have put forward to improve the service.

Second this.  I haven't

Second this.  I haven't seen any breaks in the feed since the spotlight program was started so I hope this doesn't mean the program was canceled.  

 

-- Brady Emerson

Bester News

Spotlight down ...

I am facing the same problem. Does not look like spotlight has updated its content since Nov 13th. Go to the Feeds page and create a request and see.

Spotlight down ...

Thanks for the notes on letting us know about Spotlight being down, I am looking into this at the moment. Sorry about the inconvenience.

Spotlight Working again - Thank you

As noted on the front page Spotlight feed are working again now.

Thank you Reuters for fixing them.

 

Still hoping for:

  1. Spotlight status page
  2. Forum for problem reports

Followup on previous requests

I'm still hoping for:

 

  1. Spotlight status page
    • The reason why we need a status page is because problems can occur at so many levels for spotlight users. It's important to know that the news source is working first before digging deeper into the other potential causes.
  2. Forum specifically for problem reports
    • The reason why we need a new forum is because it doesn't make any more sense to file every forum post under:
      Getting Started
      Applying for an API key

      than to file all news stories with the tag "Top Stories". Forum messages should be filed meaningfully to be the most the locatable and ultimately helpful. I don't have the permissions needed to create forum containers or forum topics or I would do it.

Any Updates?   Thanks, --

Any Updates?

 

Thanks,

-- Brady Emerson

Bester News

Must be a really tough problem...

Wow this must be a really tough problem to solve. I got a few new

posts from Nov 14th but nothing since. I hope that you are still

working on a solution.

 

I saw the status message on the spotlight home page

and that was a good thing to add. Adding a dynamically updated

status message that gives that current spotlight status would be

better. Something like: "working|not working|experiencing problems"

 

Also, it might be useful  to create a new forum for problem

reports. I tried but I don't have the required permissions.